We are delighted about your interest in our web shop. The protection of your personal data is very important to us. We comply with the stipulated data protection regulations. Hereafter we would like to inform you about the data processing of your personal data with Cetec Systems. The content of this data privacy statement requires adaptations from time to time, we therefore recommend reading through it again next time you visit our web shop.

1. General
You can visit our website without disclosing any personal data. We save access data only, no personal data. This data will be evaluated for the sole purpose of improving the quality of our services and does not enable us to ascertain your identity.

2. Personal data
Personal data are particulars about personal or factual circumstances, which allow making a reference to your person. These include e.g. your name, your phone number, your birth dates, your postal and e-mail address.

3. Collection, processing and use of personal data
Your personal data will be collected and used only if you register during your visit in our online shop or if your visit results in a contractual relationship. If you log into the online shop as a guest, only those personal data will be saved and used, which are necessary for processing your order. Personal data of guest-users are deleted once delivery and payment have taken place. We collect, process and use your personal data, in connection to your order or other use of our online shop, only with your explicit approval or if allowed by the statutory regulation. Even then we only collect, process and use data needed for processing or claiming our services or data which you provided voluntarily. At the end of the statutory retention period your data will be deleted, unless you have explicitly agreed to the further use of your data. If you subscribed to our newsletter your email address will be used for advertising and marketing purposes until you unsubscribe. You can unsubscribe any time at no further costs.

Your personal data is needed for the following purposes:

Order: to be able to process your orders (e.g. your name, your address, your birth date, and your bank account details in case of refunding a payment).

Newsletter/Offers via email: for subscribing to and receiving of our newsletter or special offers via email (your email address)

Contacting: to be able to answer you queries (your name, your address, your phone number or your email address).

4. Use of Cookies
We use cookies on our website to offer you a pleasant visit and to enable you to take advantage of special functions and applications. A Cookie is a small text file, which is placed on your computer. Most of the cookies we use will be deleted from your computer’s hard drive at the end of the browsing session (so called session-cookies). Some cookies remain on your computer and enable us to recognize your computer at your next visit (so called permanent cookies). Our service providers are not permitted to collect, process or use personal data through our website via cookies.

5. Disclosure of personal data to third parties
To be able to process your order it is necessary to transfer your data to a third party. For sending your order we, Cetec Systems, will pass on your data to a logistic company employed by us, to process your order in our name. For collecting outstanding debts it might be necessary to transfer your data to a business information service company. All partner and affiliated companies entrusted by us process your data solely for us to fulfill the obligations or tasks incumbent upon them in strict compliance with all data protection regulations as well as required security measures. Your data will only be retained for as long as is necessary to fulfill our services, or as long as retention is stipulated on the basis of statutory or legal obligations.

6. Data security
Bank card details will not be stored, but collected and processed directly by our payment service provider. We employ technical and organizational measures in order to safeguard our website and other systems against loss, destruction, access, changes or the distribution of your data by unauthorized persons. You can only access your customer account by entering your personal password. You should always keep your access information confidential and close the browser window once you have ended communication with our website, particularly if you share your computer with other users.

7. Revocation of consent
During your visit or the ordering process you may have expressly agreed and consented to the processing of your personal data. You can revoke your consent to the use, processing and transfer of your data for marketing purposes (e.g. catalogue deliveries, newsletters, special offers) with effect for the future at any time via letter, fax or email.

Upon receipt of your revocation we will solely use your data to process your orders and will discontinue sending you promotional material.

8. Right to information and contact for data protection
You have the right to free information concerning the personal data that we have stored concerning yourself and, if applicable, the right to correct, block or delete this data. If you have any questions concerning the collection, processing or use of your personal data, regarding information, correcting, blocking or deleting data and revoking consent please contact our office:

Cetec Systems GmbH
Lavaterstrasse 5/1/2
1220 Wien

phone: +43 1 548 19 04
fax: +43 1 548 19 04/20
email: office@cetec.co.at